{"id":12976,"date":"2025-09-18T09:25:23","date_gmt":"2025-09-18T09:25:23","guid":{"rendered":"https:\/\/gocityresearch.in\/?page_id=12976"},"modified":"2026-05-11T18:07:56","modified_gmt":"2026-05-11T18:07:56","slug":"grievance-redressal-process","status":"publish","type":"page","link":"https:\/\/gocityresearch.in\/hi\/grievance-redressal-process\/","title":{"rendered":"Grievance Redressal Process"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12976\" class=\"elementor elementor-12976\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7409cae e-con-full e-flex tm-col-stretched-none tm-bg-color-over-image e-con e-parent\" data-id=\"7409cae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-312a210 e-con-full e-flex tm-col-stretched-none tm-bg-color-over-image e-con e-child\" data-id=\"312a210\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-50a6142 e-con-full e-flex tm-col-stretched-none tm-bg-color-over-image elementor-invisible e-con e-child\" data-id=\"50a6142\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ccaa47 elementor-widget elementor-widget-tm-ele-iconbox\" data-id=\"5ccaa47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"tm-sc-icon-box icon-box icon-left font-icon icon-left animate-hover icon-rotate-y\">\r\n\t\r\n  \t<div class=\"icon-box-wrapper\">\r\n\t\t\r\n\t\t<div class=\"icon-wrapper\">\r\n\t\t<div class=\"icon icon-round icon-type-font-icon icon-md\">\r\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"26\" viewBox=\"0 0 18 26\" fill=\"none\"><path d=\"M9 10.5H17.75L4 25.5L7.75 14.25H0.25L10.25 0.5L9 10.5Z\" fill=\"white\"><\/path><\/svg>\t\t<\/div>\r\n\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"icon-text\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t<h6 class=\"icon-box-title \">\r\n\t\t\t\t\t\t\tResearch-Driven. Result-Oriented\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\r\n\t\r\n\t\t\t\t\t<\/div>\r\n\t\t<div class=\"clearfix\"><\/div>\r\n\t<\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00d4c21 elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial horizontal-line-align-left vertical-line-align-bottom elementor-widget elementor-widget-tm-ele-section-title\" data-id=\"00d4c21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-section-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"tm-sc-section-title section-title \">\r\n\t<div class=\"title-wrapper\">\r\n\t\t\t\t\t\t\t<h1 class=\"title \"  >\r\n\r\n\t\t\r\n\t\t\t\t<span class=\"title-part1 \">Grievance Redressal Process\n<\/span>\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t<\/h1>\r\n\t<div class=\"title-seperator-line\"><\/div>\t\t\t\t\t\t<\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27135ef elementor-widget elementor-widget-tm-ele-text-editor\" data-id=\"27135ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-text-editor\" >\r\n\t\t<p>Clients can seek clarification of their query and are further entitled to make a complaint in writing, orally, or telephonically. An email may be sent to <a href=\"mailto:info@gocityresearch.in\"><span style=\"font-weight: 400;\">info@gocityresearch.in<\/span><\/a><\/p>\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f84a741 elementor-widget elementor-widget-tm-ele-text-editor\" data-id=\"f84a741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-text-editor\" >\r\n\t\tAlternatively, the Investor may call on <a href=\"tel:+91 8904566150\">+91 8904566150<\/a>\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f2fcb4 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-tm-ele-floating-objects\" data-id=\"1f2fcb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-floating-objects.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-ele-floating-objects \">\r\n\t<span class=\"each-object elementor-repeater-item-8372b1b   \"  style=\"background-image: url(https:\/\/gocityresearch.in\/wp-content\/uploads\/2025\/07\/shape-image1.png);\"><\/span><span class=\"each-object elementor-repeater-item-d771ef8   \"  style=\"background-image: url(https:\/\/gocityresearch.in\/wp-content\/uploads\/2025\/07\/shape-image2.png);\"><\/span>\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d1f04aa e-con-full tm-col-stretched-none elementor-hidden-mobile e-flex tm-bg-color-over-image e-con e-child\" data-id=\"d1f04aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b0bacfa e-flex e-con-boxed tm-col-stretched-none tm-bg-color-over-image e-con e-parent\" data-id=\"b0bacfa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0c1a7c3 e-con-full animated-slow e-flex tm-col-stretched-none tm-bg-color-over-image e-con e-child\" data-id=\"0c1a7c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ad08302 e-con-full animated-slow e-flex tm-col-stretched-none tm-bg-color-over-image elementor-invisible e-con e-child\" data-id=\"ad08302\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c661acc e-con-full e-flex tm-col-stretched-none tm-bg-color-over-image e-con e-child\" data-id=\"c661acc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateX_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;],&quot;background_motion_fx_translateX_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateX_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}}}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c12d6b5 e-con-full elementor-hidden-mobile e-flex tm-col-stretched-none tm-bg-color-over-image e-con e-child\" data-id=\"c12d6b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateX_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;],&quot;background_motion_fx_translateX_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateX_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}}}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d93f85e e-con-full animated-slow e-flex tm-col-stretched-none tm-bg-color-over-image elementor-invisible e-con e-child\" data-id=\"d93f85e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3090188 elementor-widget-mobile__width-inherit elementor-widget-tablet__width-initial elementor-widget elementor-widget-tm-ele-text-editor\" data-id=\"3090188\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-text-editor\" >\r\n\t\t<p>A letter may also be written with their query\/complaint and posted at the below-mentioned address: Office No. 303, 3rd Floor, Shri Laxminarayan Arcade (Opp. To Shri Balaji Arcade),Mahatma Fule Road,Shahapur,Belgaum - 590003<\/p>\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dc2ed1 elementor-widget-mobile__width-inherit elementor-widget-tablet__width-initial elementor-widget elementor-widget-tm-ele-text-editor\" data-id=\"8dc2ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-text-editor\" >\r\n\t\t<p>The client can expect a reply within 21 days of approaching the Research Analyst.<\/p>\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62ddba8 elementor-widget-mobile__width-inherit elementor-widget-tablet__width-initial elementor-widget elementor-widget-tm-ele-text-editor\" data-id=\"62ddba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-text-editor\" >\r\n\t\t<p>In case the client is not satisfied with our response, they can lodge a grievance with SEBI at <a href=\"https:\/\/scores.sebi.gov.in\/\">https:\/\/scores.sebi.gov.in\/<\/a> or may also write to the office of SEBI.<\/p>\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bf035c elementor-widget-mobile__width-inherit elementor-widget-tablet__width-initial elementor-widget elementor-widget-tm-ele-text-editor\" data-id=\"6bf035c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-text-editor\" >\r\n\t\tAfter exhausting the above options for resolution of the grievance, if the investor\/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.\n\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95660ca elementor-widget-mobile__width-inherit elementor-widget-tablet__width-initial elementor-widget elementor-widget-tm-ele-text-editor\" data-id=\"95660ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-text-editor\" >\r\n\t\tFor more details about the ODR mechanism, fees, timelines, etc., kindly visit: <\/span><a href=\"https:\/\/smartodr.in\/login\"><span style=\"font-weight: 400;\">https:\/\/smartodr.in\/login<\/span><\/a>\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f0c8e4 e-flex e-con-boxed tm-col-stretched-none tm-bg-color-over-image e-con e-parent\" data-id=\"8f0c8e4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c9f808 e-con-full e-flex tm-col-stretched-none tm-bg-color-over-image e-con e-child\" data-id=\"2c9f808\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-103ebd6 e-con-full e-flex tm-col-stretched-none tm-bg-color-over-image e-con e-child\" data-id=\"103ebd6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33f8921 horizontal-line-align-left vertical-line-align-bottom elementor-widget elementor-widget-tm-ele-section-title\" data-id=\"33f8921\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-section-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"tm-sc-section-title section-title title-icon-pos-icon-top \">\r\n\t<div class=\"title-wrapper\">\r\n\t\t\t\t<img decoding=\"async\" class=\"title-icon\" src=\"https:\/\/gocityresearch.in\/wp-content\/uploads\/2025\/05\/thumb.png\" alt=\"icon\">\t\t\t\t\r\n\r\n<div class=\"sub-title-outer\">\r\n\t\t<div class=\"subtitle \">\r\n\r\n\t\t\r\n\t\tOur Team\t<\/div>\r\n\t<\/div>\t\t\t<h2 class=\"title tm-split-text split-in-right\"  >\r\n\r\n\t\t\r\n\t\t\t\t<span class=\"title-part1 \">Our  Experienced  <\/span>\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t<\/h2>\r\n\t<div class=\"title-seperator-line\"><\/div>\t\t\t\t\t\t<\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68de1a9 e-con-full e-flex tm-col-stretched-none tm-bg-color-over-image e-con e-child\" data-id=\"68de1a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6839251 elementor-widget elementor-widget-tm-ele-team-block\" data-id=\"6839251\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-ele-team-block.skin-style1\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<div class=\"tm-sc-team tm-team-masonry\">\r\n\t\t<!-- Isotope Gallery Grid -->\r\n\t\t<div id=\"team-block-holder-310090\" class=\"isotope-layout masonry grid-1 gutter-10 clearfix\">\r\n\t\t\t<div class=\"isotope-layout-inner\">\r\n        \t\t<div class=\"isotope-item isotope-item-sizer\"><\/div>\r\n\t\t\t\t<!-- the loop -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"isotope-item team-item elementor-repeater-item-53bcf6f \" data-wow-delay=\"\">\r\n\t\t\t\t\t<!-- Team Block Style1-->\r\n\r\n<div class=\"team-current-theme1\">\r\n    <div class=\"inner-box\">\r\n        <div class=\"image\">\r\n          \r\n\t\t\r\n\t\t<img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/gocityresearch.in\/wp-content\/uploads\/2025\/09\/Frame-1.png\" width=\"420\" height=\"550\" alt=\"\">        <\/div>\r\n        <div class=\"socials\">\r\n            <i class=\"fa fa-plus\"><\/i>\r\n            \r\n<div class=\"social-links\">\r\n    <ul>\r\n                    <li>\r\n                <a aria-label=\"facebook\" href=\"#\"><i class=\"fab fa-facebook\"><\/i><\/a>\r\n            <\/li>\r\n                    <li>\r\n                <a aria-label=\"twitter\" href=\"#\"><i class=\"fab fa-twitter\"><\/i><\/a>\r\n            <\/li>\r\n                    <li>\r\n                <a aria-label=\"instagram\" href=\"#\"><i class=\"fab fa-instagram\"><\/i><\/a>\r\n            <\/li>\r\n            <\/ul>\r\n\r\n<\/div>\r\n        <\/div>\r\n        <div class=\"content-box\">\r\n            \r\n\t\t<h4 class=\"team-title\">\r\n\t\t\t\t\tNikhil Savgaonmath\t\t\t<\/h4>\r\n\t            \t\t<div class=\"team-subtitle\">\r\n\t\t\t\t\tPrincipal Officer, NISM Certified Research Analyst\t\t\t<\/div>\r\n\t        <\/div>\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<!-- end of the loop -->\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Research-Driven. Result-Oriented Grievance Redressal Process Clients can seek clarification of their query and are further entitled to make a complaint&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12976","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/gocityresearch.in\/hi\/wp-json\/wp\/v2\/pages\/12976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gocityresearch.in\/hi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gocityresearch.in\/hi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gocityresearch.in\/hi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gocityresearch.in\/hi\/wp-json\/wp\/v2\/comments?post=12976"}],"version-history":[{"count":6,"href":"https:\/\/gocityresearch.in\/hi\/wp-json\/wp\/v2\/pages\/12976\/revisions"}],"predecessor-version":[{"id":19391,"href":"https:\/\/gocityresearch.in\/hi\/wp-json\/wp\/v2\/pages\/12976\/revisions\/19391"}],"wp:attachment":[{"href":"https:\/\/gocityresearch.in\/hi\/wp-json\/wp\/v2\/media?parent=12976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}